That’s a BIG challenge with the scammers. They’re all overseas and their editors communicate very little English. They all also fake they are from the U.S. when they're NOT. Facebook is aware all of this Nevertheless they’re not doing just about anything about it. Our suggested editors are right here: https://maplepublishers.com/blog/what-support-you-can-avail-of-from-maple-publishing-when-self-publishing-a-book/